Terms of Use

Last Updated: June 25, 2026

Acceptance of Terms

By accessing and using the Cedar Kestrel website and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Description of Services

Cedar Kestrel provides social media content planning services for Instagram and Facebook, including content strategy development, content calendar creation, social media audits, engagement optimization, brand voice development, and analytics reporting.

Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the website. Prohibited behavior includes:

• Attempting to gain unauthorized access to our systems or networks
• Using automated systems to access the website in ways that send more requests than a human could reasonably produce
• Transmitting malicious code, viruses, or harmful content
• Collecting or harvesting personal information of other users
• Using the website for fraudulent purposes

Service Terms

When you engage our services, the following terms apply:

• All services are provided subject to availability
• Prices are stated in Canadian Dollars and may change without notice
• We reserve the right to refuse service to anyone for any reason
• Service delivery timelines are estimates and may vary based on project complexity
• You are responsible for providing accurate information required for service delivery

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Cedar Kestrel or its content suppliers and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from our website without our express written permission.

User-Generated Content

If you submit any content to us through forms, emails, or other means:

• You retain ownership of your content
• You grant us a license to use, reproduce, and modify your content as necessary to provide our services
• You represent that you have the right to submit the content and that it does not violate any third-party rights
• You agree not to submit content that is illegal, offensive, or infringes on others' rights

Service Deliverables

For content planning services:

• Deliverables remain our intellectual property until payment is received in full
• Upon full payment, you receive a license to use the deliverables for your business purposes
• We retain the right to showcase work samples in our portfolio unless otherwise agreed
• Revisions are subject to the terms outlined in your service agreement

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding:

• The accuracy, completeness, or reliability of any content
• The uninterrupted or error-free operation of our website
• The results you will achieve by using our services
• The correction of any errors or defects

Limitation of Liability

To the fullest extent permitted by law, Cedar Kestrel shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services, including but not limited to:

• Loss of profits or revenue
• Loss of data or content
• Business interruption
• Personal injury

Our total liability for any claims arising from your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Cedar Kestrel, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

• Your use of our website or services
• Your violation of these Terms of Use
• Your violation of any rights of another party
• Content you provide to us for use in our services

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these external sites. Your use of third-party websites is at your own risk.

Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users, us, or third parties.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms of Use or your use of our services shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in Vancouver, British Columbia.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website and services after changes are posted constitutes acceptance of the modified terms.

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Cedar Kestrel regarding your use of our website and services.

Contact Information

If you have questions about these Terms of Use, please contact us at [email protected].